Skills & Competencies for Program Supervisor

Program Supervisor job profile

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JOB SUMMARY for Program Supervisor

Coordinates and monitors the scheduling, pricing, and technical performance of company programs.

JOB RESPONSIBILITIES for Program Supervisor

Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Recommends changes to improve process efficiency and alleviate process inaccuracy and duplication.

Program Supervisor SALARY RANGE

BASE 50%
$115,882
TOTAL 50%
$119,688
Job Level
P03
Job Code
HR09200341
Education/Degree
Bachelor's Degree
Reports To
Manager

Program Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Program Supervisor

1 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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2 Job Family Competencies – Program Management
Proficiency Level -2
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Cites the essential program management software and tools for Enterprise Project Management.
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Level 2 Behaviors
(Light Experience)
Applies program management software solutions and technology.
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Level 3 Behaviors
(Moderate Experience)
Determines program resolutions to reduce the impact on the management and direction of the program.
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Level 4 Behaviors
(Extensive Experience)
Implements communication strategies to maintain management awareness of program progress and issues.
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Level 5 Behaviors
(Mastery)
Builds strategic plans to improve management of the overall program and alignment of best practices.
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3 Program Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Supervisor
Proficiency Level - 4
5 Competency for - Program Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Program Supervisor

1 Core Competencies – Gathering Information
Proficiency Level -3
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to simplify the information-gathering process.
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2 Core Competencies – Quality Focus
Proficiency Level -2
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Aims to add value to every work assignment and shares input on quality improvement efforts.
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Level 2 Behaviors
(Light Experience)
Applies comprehensive knowledge to maintain quality focus.
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Level 3 Behaviors
(Moderate Experience)
Analyzes project data, time, and resources to implement quality process changes.
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Level 4 Behaviors
(Extensive Experience)
Develops expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs tools and procedures to evaluate the quality of services or products.
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3 Program Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Supervisor
Proficiency Level - 4
5 Competency for - Program Supervisor
Proficiency Level - 5

Summary of Program Supervisor skills and competencies

There are 0 hard skills for Program Supervisor.
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.

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